And it’s easy to cancel your recurring plan – the link is right here. Then share your feedback with us so we can continue to improve our product. If you find that you get a monthly tea box shipment that isn’t well, your cup of tea, we ask that you pass it along to a friend who will enjoy it. Due to the exacting and very personal nature of our specialty blends, we cannot offer refunds or exchanges on the tea that we sell - nor can we offer refunds on Organic Tea of the Month subscription payments. Plum Deluxe teas are blended by hand, and we only make enough of each batch to fulfill current demand, which is why we work on a pre-order basis. So if you ever have questions about your renewal, email us at
And we know nobody likes money surprises, unless they’ve just won the lottery. Recurring subscriptions are billed at the interval you choose (monthly, quarterly, or annual) from your initial purchase date. You’ll also get links to brewing instructions, recommended uses for the tea, and recipes. We also include our “surprise scoop” of another sample tea, and regularly also enclose gifts and surprises. What kinds of flavors can you expect? While we use ingredients from around the world, our flavors are often informed by our love for the Pacific Northwest - for example, in our limited-edition Portland Rose City Chai, and our best-selling Oregon Breakfast Black Tea.ĭepending on your plan, each Organic Tea of the Month club shipment contains approximately 1-2 oz of tea, as well as sprinkles of gratitude and affection for being a Plum Deluxe customer. Only the best teas make it to the final step: being hand-blended in larger batches for our Organic Tea of the Month Club members.
The teas that pass muster during this exacting process often go out to a small group of “tea testers” for further evaluation. Then comes the fun part: I steep, sip, review, adjust, and repeat. Keeping my intention in mind, I draw on my years of experience to blend up 2 or 3 different “test teas”. An ideal tea for serving after a big meal.The perfect tea for cheering on a holiday celebration.A great tea to sip while reading a book.
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Maybe you were envisioning a squad of lab-coated technicians inside a giant factory, with stacks of raw ingredients piled next to curious equipment.īut our shop (and my process) is decidedly more low-key.Įvery time I blend a new tea, I like to start with an intention for how to enjoy it. Hi! I’m Andy Hayes, founder of Plum Deluxe and chief tea maker here at our Portland studio. Paulina T (tea club member for 5+ years)
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Plus it comes in a beautiful purple package. Not only do we get marvelous teas, he has a wonderful newsletter with all sorts of inspirational and motivational messages, recipes, tea party ideas, etc. He finds just the right blends for the season. "We are addicted to the marvelous tea blends at Plum Deluxe. Nichole M (tea club member for 2+ years) The positivity surrounding this company is something I’ve always admired and I’m glad I’m a part of it.” A community that does secret gift exchanges, has honest and thoughtful conversations, shares their latest teaware purchases and a great love, understanding and passion for tea and making moments that matter. They have created a community surrounding their products.
"Plum Deluxe isn't just a bag of tea in the mail every month.
This is not what I was expecting when I signed up…I just really liked the tea!” "It feels SO GOOD to be part of a community that is so understanding and accepting. It's one of the nicest things that I think I've ever had - I look forward to each month." - Pat G (tea club member for 5+ years) Not only is the tea outstandingly delicious, it's just so much fun when I go to the mailbox. "I just wanted to take a minute to tell you that even though I've only gotten my second tea today, it meant so much to me.
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